Pilgrim Reservations
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 Value for Money  4.4
 Rooms  4.1
 Cleanliness  4.2
 Location  4.5
 Security & Safety  4.3
 Service & Staff  4.6
 Food / Dining  3.9
 Total  4.3

"Good and friendly service, but facilities need serious work on"

User Rating:  2.5
Reviewer:   Viktoriya H. of Geneva, Switzerland
Reviewed:   December 23, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2008     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Of important mention is friendly and reliable service. Location is very close to the Museum. On the other hand hall, rooms and reception are too worn out and need serious improvement. Rooms are spacious with good view. Some bathrooms are better than others, but generally need replacement. The hotel is generally clean, but worn out bath tabs, holes in curtains, carpets, furniture etc. give a bit misleading impression in this sense.

"A lot of Scope to improve"

User Rating:  2.5
Reviewer:   Manish P. of Copenhagen, Denmark
Reviewed:   December 22, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2008     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
You are definitely in for a surprise to see the hotel on top floor of a residential tower and just cannot relate it to the wonderful website that ISIS hotel has.
If you are a white skin you may get lucky with nice view from your hotel room, most Asians (Like me) and Latins (My cruis mate family) end up with the dirty view from the hotel and don’t know that there are rooms with better view till you get to see other side view of hotel when at reception
The staff is good however not trained enough in English in spite of the fact that most of visitors that they might have are from US/Europe/India.
If you are booking cruise/any other package with the hotel ensure that you clarify each and every itenary in writing as there is lot of GAP in what is told as compared to what you get as
1. The tours are organized by a different tour agency and ISIS hotel is just a middleman/facilitator
2. ISIS hotel has no control over how the plans change and hence get frustrated at time.
Cruise price do not include Sleeper train (travellingin I class seater with lights onthe whole night drains u so much that you dont feel like going on a sigh seeing tours next day morning in Luxor or Aswan)
If you are looking for a private English speaking guide for tours in and around Cairo,ensure he is the right guy; we were extremely displeased with the guide even though we had paid quiet a descent amount for private car and Guide.

Hotel rooms are ok (Only if you want to convince yourself about comparatively cheap rates), however I heard from others in cruise that you can get much better hotels for same price in Cairo. The most adventurous part of staying in hotel is using a bathroom, adjusting hot and cold water to get an optimal temp of water outta tap is an art that you will perfect after burning yourself few times with 90 deg hot water outa tap!!!. If you are a couple or travel in group ensure you get to loo first as flush normally will work after 10-15 minutes (due to lack of water pressure) once used !!!!!
The hotel is equiped with Satellite TV and Fridge which is very good , there are no telephones in room.
If you are a veggie breakfast is a challenge as you normaly get Cold white buns with tea/cofee, no other options.

The Hotel needs a lot of improvement inorder to cater to internationl tourists and I hope they work in that direction.


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